AI-Enhanced Patient Engagement Portal
Client: CareConnect Health
Created a HIPAA-compliant patient portal with AI triage, symptom checking, and personalized health recommendations, improving patient engagement by 3x.
The Challenge
CareConnect Health, a network of 30+ clinics, struggled with patient engagement between visits. Their existing portal was outdated, had low adoption, and couldn't handle the increasing demand for telehealth. They wanted to provide patients with intelligent self-service tools while ensuring full HIPAA compliance.
Our Solution
We built a modern patient engagement platform featuring an AI-powered symptom checker that triages patients to the right level of care, a conversational health assistant for common questions, and personalized health content recommendations. The platform includes secure messaging, appointment scheduling, and telehealth integration. Every component was designed with HIPAA compliance and accessibility (WCAG 2.1 AA) as foundational requirements.
Technologies Used
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