AI Assistant for a Regional Services Company
Client: Harborline Property Group
A 25-person company wanted an internal AI assistant trained on their policies and listings. We partnered with their operations lead to deliver a secure, branded tool staff use daily.
The Challenge
Leadership saw competitors experimenting with generic chatbots but had no technical staff to build something tailored. They needed a partner who could handle data handling responsibly, integrate with their existing tools, and train non-technical staff—without a multi-year enterprise program.
Our Solution
We co-defined use cases (policy Q&A, listing summaries, draft client emails), built a retrieval-augmented assistant over approved documents, and deployed it behind their SSO with audit-friendly logging. Rollout included short video walkthroughs and office hours so adoption stuck.
Technologies Used
"We are not a tech company, but we needed a real product—not a toy. KQ Solution spoke our language and shipped something our team actually uses."
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